THE CHAOS
AUDIT.
An operational assessment for trades and home service businesses — identifying the systems gaps costing you growth, time, and revenue.
Question 01 · Lead Response
When a new customer contacts your business while you are on a job — what typically happens?
Think about the last time a lead came in at an inconvenient time.
Question 02 · Quote Follow-Up
After you send a quote or estimate — what does your follow-up process look like?
Be honest — what actually happens, not what should happen.
Question 03 · Invoice Collection
How do you handle unpaid invoices past the due date?
Think about your current outstanding invoices right now.
Question 04 · Financial Visibility
How well do you know your business financial position right now — today?
Not your bank balance — your actual profit margin and cash flow.
Question 05 · Crew & Job Management
How do your crew or technicians get their job information each morning?
Think about what happens before the first job of the day starts.
Question 06 · Hiring & Onboarding
When you hire someone new — how structured is their first 30 days?
Think about the last person you brought on to the team.
Question 07 · Reviews & Marketing
How do you generate Google reviews and stay in touch with past customers?
Think about what happens after a job is completed.
Question 08 · Owner Dependency
What would happen to your business if you took two weeks completely off — no calls, no texts?
Be honest. This is the most revealing question of all.
Assessment Complete — 8 of 8 Questions
YOUR CHAOS SCORE
IS READY.
Enter your details below to see your full results — your score out of 80, your letter grade, an operational breakdown across all 8 categories, and your top 3 priority fixes.
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Chaos Audit — Full Report
Your Business Report
Grade
—
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Operational Breakdown — All 8 Categories
Your Top 3 Priority Fixes
Your Next Step
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